Overcoming Turnover

October 6th, 2009 in Case Studies by Jasmine 0

Client: Monica Lanter, Salon 7000
Project: Several years ago Monica bought Salon 7000, a well-established salon with many loyal customers. Like many salons, Salon 7000 relied mainly on customer loyalty and word-of-mouth advertising to keep business strong. During the ownership transition process, she experienced a large staff turnover resulting in an unexpected decrease in clients and [...]

Little cards, Big upgrades

March 4th, 2009 in Case Studies by Jasmine 0

Client: Amy Loeffler, Initial Greetings
Project: When Amy hired 910 West to update her current site, she was happy with the current design but she had recently added to her greeting card product line and needed to promote the new pieces on the website. She also wanted to add a shopping cart so her customers’ could [...]